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"I ordered the maple evaporator I'm very pleased with the product. I scheduled the delivery with Charlie and he had excellent customer service skills and provided great communication through the whole process. I highly recommend doing business with them."
Pete Angelico from Michigan
"Charlie B. delivered my new maple syrup evaporator to my home on time, just 2 weeks after I ordered it. The stove's design and construction exceeded my expectations. I am a novice at maple syrup production, and Charlie took a few minutes to give me some helpful advice. I am very impressed with this enterprising young entrepreneur."
Mark Adams from Michigan
"Working with Charlie at Basset Maple Co. was a great experience for me. Charlie worked with me on a minor part substitution request I had at time of order. Being outside of the delivery area I needed shipping but the desired firebricks could not be sent, instead Charlie looked for the closest and best priced supplier near me on my behalf. Additionally, I had a special situation to initially secure the order that Charlie worked with me on as well. Looking to upgrade our cinder block temporary evaporator, the barrel evaporator was our next step up, Basset Maple Co seems to have a great product at the right price that we are excited to try in the coming season. I'm especially interested in the evaporator pan and warmer pan which I think will really help to keep the boil going. Thank you Charlie!"
Jeremy Spring from Minnesota
When the evaporator got delivered everything was neatly and tightly packed. It all seems to be great quality! Charlie made the whole process easy from great communication to coordinating the shipping. He even followed up to make sure I was satisfied the next day! Overall, great experience, and I would highly recommend!
Dan Berg from Wisconsin
Very professional company and extremely high-quality customer service. Can’t speak highly enough to how my purchase experience was.
Aaron Gilman from New Hampshire
"Sap cooker is just perfect, good quality, fast delivery. Folks this is the one your looking for."
Laura Seidenkranz from Wisconsin
"Great customer service. We bought our evaporator last year with the banquet pans and it worked well. This year we decided to upgrade to a large pan with the addition of a warming pan. Charlie delivered the pan and even brought his tools to retrofit our barrel. I highly recommend Bassett Maple Co for all your syrup making supplies"
Russell Gilmore from Michigan
"I would highly recommend. Bassett Maple Co was very quick to answer my questions prior to purchase and came through with an awesome looking evaporator for the next season. Delivery was easy. They have been very helpful with any questions I had even after delivery. I cannot wait to use it!"
Brad Spotts from Pennsylvania
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